Retail
Telcom & SME
It is the core of customer journey concepts providing customer experience to the next level by organizing Appointment Scheduling Software services in an organized structure for a single retail branch or across the entire customer service network.
Queberry brings a joyous experience for retail shopping with its powerful customer journey concept.
Queberry allows you to know who your customer is and what their preference is as they can schedule a visit by using mobile app.
A powerful tool to manage all your appointments
Since competition is very high, retail brands should not compromise on customer experience. From easy check-ins to reduced waiting time, retail appointment booking software can provide brands with a huge boost in efficiency and customer satisfaction.
Our appointment scheduling software for retailers can also help brands create more personalised customer experiences, as customers can book appointments tailored to their specific needs.
With online appointment booking, customers will be reminded of upcoming appointments and can even reschedule or cancel if they want to.
Increase brand loyalty with personalised services
Retailers can use our software to reward customers. For example, customers who book multiple appointments could receive a discount code or a gift. This makes customers feel valued and increase the likelihood of returning to the store.
Personalised messages about special offers, discounts, and promotions can be sent through our software, helping customers keep engaged and build loyalty to the brand.
With our software, retailers can create individualised offers for customers who book appointments. These offers could be tailored to customers’ past purchases, ensuring a unique experience they can’t get anywhere else.
Some major retail scheduling software features includes
Frequently Asked Questions
Appointment scheduling software for retail is a type of software that allows retailers to manage and schedule appointments with customers. This may contain scheduling appointments for sales consultations, fittings, or other interactions. Retail scheduling software can be used to streamline the scheduling process and ensure that appointments are scheduled efficiently.
Retail appointment scheduling software can benefit your business in many ways, such as improving efficiency and productivity by automating the scheduling process, preventing overbooking and double-booking appointments, and improving customer satisfaction by allowing appointments to be easily scheduled online or via mobile application.
Some of the features you should consider when looking for appointment booking software for retail include:
Online booking capabilities for customers
- Resource planning and staff allocation
- Easy check-ins
- Reduce waiting time
- Live updates and notifications
- Calendar syncs with other platforms
- Staff management and scheduling
- Reporting and analysis
- Mobile app support for customers and employees
The cost of appointment scheduling software for retail can vary depending on the features and functionality you need.
