Due to the COVID-19 pandemic, businesses has to adapt the precautions as per new Covid norms and thus social distancing is a new normal along with hand hygiene. Virtual Queue Management System offer Customers to sit in a socially distanced waiting area and be notified on the mobile app or SMS/WhatsApp on the progress of the queue and their status
Our virtual queuing system allows customers to schedule their bookings online, helps to plan and eliminate unscheduled consumers, and offers a better customer experience.
Virtual queue management systems manage queues and reduce the number of waiting customers, and customers can be in line before arrival and get notified about queuing updates.
After customers visit, an invitation is sent for an online survey to inform you about customers’ opinions to improve your services and increase efficiency.
Virtual queuing solutions notify customers of booking confirmations, deliver contactless tickets and appointment reminders via messaging and improve customer flow.
Mobility has changed the way customer experience works and thus Mobile App is a trendy modular channel which allows customers to choose the services on the go in a convenient way.
Read MoreDigital signage is a major communication channel for your waiting customers. It keeps them informed with displays, media players and voice solutions.
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