Queberry is designed to serve the complex financial customer experience in a pleasant and friendly way by minimizing actual and perceived waiting time using mobile-first technology. Online Appointment Scheduling Software For Banks is an easy & innovative solution to handle different stages of a customer journey, from pre-arrival to the end of the journey, using the latest smart technologies.
By creating detailed customer profiles in the appointment management system for banking, you can personalise each customer’s experience to make them feel valued and special.
Since appointment scheduling software for banks is accessible to everyone, customers feel connected and prioritised. This helps the bank to build a personalised relationship with the customer.
Banks can use the scheduling software to gain insights into customer behaviour and preferences, allowing them to provide tailored services and build a personalised relationship with the customer.
Bank appointment scheduling is now easier than ever. With this, clients can schedule and reschedule appointments, and receive appointment reminders.
An appointment management system for banking helps banks save time and money and improve customer service. It reduces the need for manual scheduling, streamlines appointment scheduling processes, and eliminates costly no-shows.
Our software also allows banking staff to quickly access customer information and history, making it easier to provide the best customer service possible. With the right appointment scheduling software, banks can ensure clients get the service hassle-free.
Quick check-ins, easy feedback collection, customer engagement tools, and intuitive, smart functionality for seamless operations.
On arrival, the customer can quickly do a check-in via self-service ticket dispenser kiosks, Greeter tablet or own mobile devices or at reception
While waiting, customers is engaged with Queberry digital signage and well informed about their upcoming ticket or appointment via mobile virtual queuing alerts
At serving stage or end of service, the customer can provide immediate feedback about their experience at different touch points either by mobile, on kiosk or by SMS
It’s an easy & smart solution to handle different stages of a customer journey from a pre-arrival to end of journey using latest smart technologies