In the new era of customer engagement, customers are won and lost in real time, and they all have different Moments of Truth. Queberry Customer Feedback Software Solution Offering your customers the choice of how and when to share their feedback response gives businesses more opportunities to reach your customers.
Great customer service will get customers talking about your company, and multi-channel solutions will allow customers to provide feedback through multi-channels and increase customer satisfaction.
The feedback management system enables interface with external devices and integrates seamlessly with other technologies. It provides a 360-degree understanding of your customer.
Customer feedback tools transform service counter feedback solutions, increase customer loyalty and satisfaction, and deliver customer feedback surveys via SMS, email, or mobile tickets.
SMS Survey enables you to create customized personalization SMS with your customers and measure customer satisfaction, e-commerce, delivery, and patient feedback information.
Multiple questionnaires are the most commonly used customer feedback tools for gathering information and generating customer responses using a predetermined list of choices.
White label and customized features offer a fully customizable system to add your company logo, brand colour palette, change font and icons to ensure you’re always on brand.
Digital signage is a major communication channel for your waiting customers. It keeps them informed with displays, media players and voice solutions.
Read MoreCounter Display is an add-on component beneficial for managing customer flow with improved signage showing ticket number and counter number along with digital media.
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