About the University
The University of Calicut, one of the biggest universities in India, has more than 30,000 students, 2,000 staff, and 35 departments. Every day, hundreds of students visit the campus for services like admissions, exam registration, and certificate collection.
Because of this large number of visitors, the university faced big challenges in managing queues and providing fast service. To fix this, the university chose Queberry Queue Management System, an easy-to-use, smart solution made for universities and colleges.
The Challenges
Before using Queberry, the University of Calicut faced several problems:
Long Queues and Waiting Time
During busy periods, students had to wait in long lines for their turn, which caused frustration and overcrowding.
No Clear System for Queuing
There was no proper system to manage queues. Students often didn't know when their turn would come, leading to confusion.
Too Much Pressure on Staff
Administrative staff had to manage large crowds manually, which took time and made their work stressful.
These problems affected the student experience and slowed down daily operations.
Goals of the Project
- Reduce the waiting time for students
- Make the work easier for staff
- Give students updates in real time
- Improve overall student satisfaction
The Queberry Solution: A Simple and Smart Way to Manage Queues
Queberry introduced a smart queue management system that made campus services faster and more organized.
Aura Ticket Dispensers
Walk-in students could use self-service kiosks to get a token instantly. The kiosks worked with the mobile system so no one got duplicate tokens.
Digital Counter Displays
Anti-glare LCD screens were placed at service counters to show current token numbers and counter details clearly — even in bright light. The displays also featured the university logo, giving a professional look.
Digital Signage for Waiting Areas
Large screens in waiting areas showed live queue updates, campus news, and important announcements using digital signage.
How It Was Implemented
Discovery & Planning
Discussed university needs and requirements
Customization
Customized Queberry to fit those needs
Installation
Installed kiosks, displays, and software
Training
Trained university staff
Testing & Launch
Tested and launched the system
Ongoing Support
Provided ongoing support after installation
The process was smooth and carefully managed to avoid disrupting campus activities.
Results and Benefits
After Queberry was installed, the university saw immediate improvements.
40%
Reduction in Wait Time
30,000+
Students Served
35
Departments Covered
Before and After: A Clear Difference
| Before Queberry | After Queberry |
|---|---|
| ✗ Paper-based tokens | ✓ Digital queues via app and kiosks |
| ✗ Long waiting times | ✓ Shorter, well-managed queues |
| ✗ Confused students | ✓ Real-time updates and clarity |
| ✗ Overworked staff | ✓ Smooth and organized service |
| ✗ Crowded counters | ✓ Comfortable, calm waiting areas |
Key Results at a Glance
Impact on Campus Life
The Queberry Queue Management System completely changed how students and staff interact. Now, everything runs in an organized and stress-free way.
With Queberry, the university became a smart and modern campus, where students receive faster, friendlier, and more transparent service.
Conclusion
The University of Calicut is now a great example of how technology can make university life smoother. By adopting Queberry, the campus improved speed, comfort, and satisfaction for everyone.
Want to Make Your Campus Smarter?
Queberry helps universities and colleges manage queues, appointments, and service counters — all in one simple system.
India:
+91 484 351 0736
UAE:
+971 4 224 2822
UK:
+44 0758 4781053
sales@queberry.com
www.queberry.com
